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Once the decision to investigate has been made, some HR professionals may be tempted to immediately start scheduling interviews. However, good investigators will first create a plan that answers these questions:
Who will investigate?
What will be investigated?
What evidence needs to be collected?
Who will be interviewed?
Failing to plan.
Ignoring complaints.
Delaying investigations.
Losing objectivity.
Being distracted during interviews.
Using overly aggressive interview tactics.
Not conducting a thorough investigation.
Failing to reach a conclusion.
Failing to create a written report.
Failing to follow up with those involved.
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